May 2016’s Newsletter

It would be very remiss of me to not dedicate this edition to my favorite musical artist of all time, Prince and the passing of a genius this past month. A man full of controversy throughout the last 4 decades was one who did it his way.  For this there was always speculation of who he was and what he stood for.  One thing for sure, he will be missed for the amazing talent he was and the influence he left.

For this I will use as the platform and theme if you will for this edition around diversity and inclusion as his song Controversy is what it is all about.  The words as they rang out from this song, “am I straight or gay? Am I black or white…” is indeed what we look at in diversity and inclusion on the mere surface.

And in the spirit of Prince, I also suggest reading a book on his biography around the Purple Rain era…or rather the time when everyone new every word to every song.  The book itself is controversial, but always remember he did it his way while overcoming the “conventional way”, the “right way” or even “the way it’s always been done”.

There is no perfect way.  Nor does right come in a color or a gender.  Believe in you.  You may be controversial, but at the end of the day, you get to smile…Let’s go crazy!

Mahalo!

This Month’s articles:

WHAT ATTRACTS THE BEST EMPLOYEES TO A COMPANY?

by Brandon Rigoni and Bailey Nelson | February 16th 2016

With the creation of such sites as Indeed’s Forums and Glassdoor, employees have had vehicles to share the good the bad and the ugly about the companies they work for.  This has become damaging to companies as they have now lost control of their Employment Value Proposition or their Why People Want to Work Here statements.  This can cost a lot of money for employee retention, attraction and in many cases loss in revenue.  But you do not have to leave this in the hands of the forums and blog sites. We can help you here. What are you doing today to keep a good employment brand? ~The Organic Recruiter

 Highlights of this article:

  • First, companies need to study their best performers
  • A strong employee value proposition attracts talent
  • An effective EVP sets a company apart

When leaders see their best performers achieve business outcomes, they no doubt wish they could get more similarly talented people to apply to and join their company.

Apple’s brilliantly defined employment brand not only speaks to people with a strong desire to learn and grow, but also says a lot about the company’s culture and what it values.

Gallup meta-analysis results suggest that when companies select the top 20% most talented candidates for a role, they frequently realize a 10% increase in productivity, a 20% increase in sales, a 30% increase in profitability, a 10% decrease in turnover and a 25% decrease in unscheduled absences.

Best Practices From Companies With Strong EVPs The right talent selection and management practices offer a powerful approach to human capital that should be central to any leader’s business strategy.

Companies with the very best EVPs apply the following best practices:

  • They understand their best performers
  • They connect their applicant messages to their culture
  • They differentiate themselves from the competition

Companies can use an evidence-based approach to develop a definitive guide for attracting applicants with the most potential to thrive.

Just because a candidate has the talent to be a top performer in a role doesn’t mean he or she is a good fit for a company’s organizational culture.

A company’s applicant attraction message should help it stand out from its competitors and provide potential hires with compelling reasons to choose the company as a workplace.

To ensure companies are differentiating themselves, they need to analyze their employment brand’s effectiveness and authenticity and then compare their brand with competitors’ to capitalize on differentiators.

When a company’s EVP highlights the company’s unique qualities, it can set the business apart, win the attention of desirable applicants and promote the company’s brand.

The company discovered that candidates who were more likely to have successful careers after they were hired were the ones most excited during their interviews about future-oriented aspects of the job, such as opportunities to learn and grow and to advance in their careers.

Even though the company pays very well, its job ads don’t mention compensation because it would attract the wrong kind of applicant.

Companies spend a lot of time and money on marketing campaigns to attract loyal customers.

Studying top performers is a necessary first step; leaders then need to craft an EVP that accurately reflects their company’s culture and sets it apart from the competition.

With the right type of applicant knocking at a company’s door, leaders can be more selective about whom they hire, and they can fill every position with someone who is the right fit. When leaders focus on attracting a large quantity of applicants rather than on attracting high-quality applicants, however, they miss the mark significantly.

With the right type of applicant knocking at a company’s door, leaders can be more selective about whom they hire, and they can fill every position with someone who is the right fit. ~full article

For case-studies, please call or email me today

FOCUS ON ‘HOW’, NOT ‘WHAT’ THEY LEARN

Giving high-potential employees the right job-related experiences, and action plans to help learn from them, can boost their performance by up to 30%

By CEB Human Resources | December 15, 2015

From having conversations with clients around the country, they are often surrounding retention problems.  “How do we keep the good?”, “Why is everyone leaving us?” or “What’s it going to keep our people?”. It makes me wonder if they are asking me of their competition’s strategy or if others are having these same problems.  The answer is yes, everyone is.  But the question is not the correct one.  The right question is, how do we retain our “High-potential Employees (HIPOs)? Once this is answered and implemented, your success, revenues and culture should align better because these are the future leaders of your company. ~The Organic Recruiter

High–potential employees (HIPOs) are incredibly valuable to a company. If the firm can keep hold of them and train them in the right way, they are the ones who will one day hold the top jobs and make decisions that will determine the company’s future.

They are 91% more valuable than non-HIPOs in an organization, according to CEB data. So it is important to find which employees are HIPOs – it’s not the same thing as a high-performing employee – and to use objective benchmarking to ascertain whether your HIPOs have sufficiently high potential.

But once the HR team and senior managers have done that, they need to make sure that their green shoots of future success will one day bear fruit.

This is where a lot of HIPO programs – whose aim is to find, retain, and develop HIPOs – go off the rails. Only 5% of programs follow through properly with action plans to develop HIPOs, so it’s no surprise that nearly two-thirds (64%) of HIPOs say they are unhappy with their development.

Spend Less Time in the Classroom

Even when companies do put real focus into HIPO development, most rely on formal classroom or online training. Yet only 10% of what all of us learn comes from this kind of training, according to the widely accepted 70:20:10 model. Most of our knowledge (70%) comes from job-related experiences, and 20% from peers and mentors. Essentially, the model shows that learning is a continuous process.

So HIPOs don’t just need training courses, they need experiences that allow them to practice new skills. Such “learning exposure” needs to be tailored to the individual’s career goals and challenges. It might mean, for instance, taking on a tough project that’s failing and turning it around.

And if HIPO programs get these experiences right, they can improve HIPOs’ knowledge and skills by up to 16%.

Three Ways to Make the Lessons Stick

But there’s another hurdle to overcome. High quality learning won’t necessarily lead to better performing HIPOs. What people really need to know is how to extract what they need from their knowledge to help them perform better.

It helps to think about how you approach something really hard, like learning to play a musical instrument. At first, it’s difficult. You have to concentrate and you perform slowly and deliberately. As you practice, things get easier, especially if you try different approaches and your tutor gives you feedback on what to adjust.

Finally, after yet more practice you find that you no longer even think about playing – you do it naturally.

This is just as true of learning skills in business. Extracting learning requires these three simple elements that should be central to all HIPO development.

  1. Practice: Action plans need to focus employees on the most difficult aspects of a new task and set aside time for these to be done many times until they are done well.
  2. Reflect: Employees need to be encouraged to stop, think about, and even document what went well and what they’ll try differently next time to improve the results.
  3. Get feedback: Action plans should include asking others to rate employees’ performance and its effect on their work. Encourage them to get feedback from multiple perspectives.

Giving HIPOs relevant on-the-job experiences that stretch them, and action plans that embed these three elements, leads to performance improvements of up to 30%, according to CEB analysis.

Nearly three-quarters of HIPO programs (generally run by the HR team) are struggling to demonstrate any return. Putting a good development plan in place and being able to quote performance improvements of nearly a third would be a great response when the CFO next asks whether all that “HIPO budget” is worth it.

TO TELECOMMUTE OR NOT TO TELECOMMUTE?

by Anne Caldwell | February 2016

Working at Monster, we are blessed to work from home (~85% of us).  We are more accessible to our clients, flexible to internal meetings and much more productive as an organization. The amount of money saved by organizations by not having to pay high priced office space is huge.  One of the benefits to our clients is we don’t pass office expenses on to our you, therefore you know you are getting great pricing on our solutions.

A great benefit to my employer is they are getting much more efficiencies, less stress from undue commuting, and most likely more hours of production (i.e. me writing this newsletter on a Saturday). ~The Organic Recruiter

More than 80 percent of employees consider telecommuting a job perk, and 36 percent would sacrifice salary for the option of telecommuting at work, according to a survey conducted by Global Workplace Analytics.

This begs the question: Should employers provide telecommuting options? The increased demand and employee popularity of telecommuting in the workplace has resulted in the upward trend of more than 37 percent of U.S. workers currently telecommuting, according to Gallup’s 2015 annual Work and Education Poll, but the debate on the benefits of telecommuting rages on.

Technology has made working remotely, “Telecommuting,” easier and ideal for employees, but is it beneficial to employers, too? Many business owners are hesitant to implement telecommuting options for employees because they are afraid that telecommuting reduces employee productivity, quality of work and team collaboration – but studies show that when implemented properly, telecommuting is a win-win for both employees and employers.

Even more eye opening is that today’s employees are increasingly willing to sacrifice other perks to be able to telecommute, including sacrificing a portion of their salary for the increased flexibility that working from home offers.

Cost Effective: When implemented correctly, telecommuting increases business profit margins and streamlines business operations – and is cost effective for both employees and employers.

Employees who are given the option to telecommute are reportedly much happier with their employers and their ability to telecommute than traditional office workers, says a study conducted by OnlineMBA.com.

Many employers are also embracing telecommuting as a way to show their commitment to the environment, incorporating telecommuting options into their social and corporate responsibility initiatives.

Today’s employees, especially millennials, place more value on “Life perks,” such as corporate culture, social responsibility and telecommuting options, than salary.

One critical aspect of implementing a telecommuting policy is to be clear about which positions qualify for telecommuting, that is, which are capable of being done remotely.

Business owners should develop an employee benefits package that includes telecommuting eligibility and options, telecommuting policies, and company tools and processes for success, too.

Telecommuting in public relations Scottsdale-based The Knight Agency, a boutique public relations, marketing and event agency, launched telecommuting options as a part of its company culture and employee perks, which produced the following results: Efficiency: Each employee has a different working style, and telecommuting lets employees create their best work, says Erica Knight, president of The Knight Agency.

Empowerment: Working in an environment with telecommuting perks empowers employees and gives them control over their schedule and work efforts – making them feel valued.

~ for complete article: http://bit.ly/telecommute-cw

YOU CAN’T KEEP FAKING IT! 3 WAYS TO FULLY COMMIT TO MAKING SUCCESSFUL CHANGE

By Scott Span | February 5, 2016

Often, we talk to customers about their EVP (Employment Value Proposition) or rather why does someone want to work for you and they say…well we are working on that.  I find that when I hear that, they really aren’t working on that and telling stakeholders they’re getting to it. I believe its more paralysis by analysis, therefore perpetuating the problem of why it’s so hard to retain or recruit great talent.  If we keep faking it, we’ll only be fake and employees and job seekers can smell it a mile away ~The Organic Recruiter

Stop faking change! Stop paying it lip service and not taking supporting actions. Commit to change or don’t even bother. Change is hard. I write about it a lot because how you navigate change impacts whether you will succeed or fail.

It doesn’t need to be costly or painful

Because change is hard, all too often organizations fake change. That means this: They expect change to happen in an environment where they are unwilling to commit to the support needed to make the change a success – unwilling to change processes, culture, strategy and the way they work.

Sounds counter-intuitive, right?

It is. And it’s costing your organization productivity, performance and profit.

Organizational problems are linked together, and change in one area often impacts other areas. New business initiatives, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of doing things.

Organizational change is inevitable, but that doesn’t mean it has to be painful or costly. So how do you stop faking change?  First you need to acknowledge how you’re faking change before you can fix it.

You really gotta walk the walk

Communication is a key part of managing change. Are you really providing supporting processes, structures, and culture for open and honest communication? Are you sending the right messages to the right audiences at the right time?

And is everyone inside the organization – from the executives down to the interns – aware of the changes, how it will impact them, and can contribute towards making the change a success?

If not, then you’re faking change. Stakeholders can tell when they’re getting lip service and it does have a negative impact on commitment. Walk the walk and lead the change effort by example.

But, it’s how we’ve always done it

Culture is the way work gets done around here.  One of the hardest parts about causing positive change is changing the status quo – how things have always been done. But you have to change if you want to be successful. You’ve got to commit to the new way – fully.

If the leaders aren’t willing to change their behaviors, or work to change the behaviors of others to support the change, then how do you expect the change effort to be successful? Your job as the leader is to lead.

You MUST make the time to be the face of the change and prioritize engaging with stakeholders. That includes leading in changing the culture if needed to support a new way of doing things.

Fix broken processes

Change in one area often impacts other areas. This requires revamping or doing away with old processes or creating new processes to support the change. You can’t keep trying to use old processes designed to support the old way of doing things and expect a new result. You should do a detailed process inventory and analysis so you have an accounting of your processes, identify which processes need attention, which may need to be created, and then communicate the changes to the team – and train them how to follow them.

The moral of the story is this: You can fake change all you want, but if you really want positive change to be a success, lip service won’t cut it. You must commit to a new way of doing things.