The Truth About Older (50+) Salespeople

Wisdom is the knowledge base that will assist our future leaders.

Imagine if you will a time when you are getting a little bit older, a touch grayer and you start reflecting on what are you going to do when you get too mature for the industry you are in.

I have always had this question, but never bold enough to write about it. I’ve had a lot of opinions on this as the market is getting younger by the minute. People want to put millennials on pedestals and assume they are the next coming of…well whatever. I do not. But what I do say is they are dang smart. We Xers can learn tons from them.

The problem, however, is they lack the experience of hitting a curve ball. This can be taught of course, but won’t happen until they have failed a number of times. Knowledge and wisdom come from experience, not case studies.

I don’t fear getting older. I love it. I don’t fear millennials, I encourage them. 1+1 = power. Let’s embrace learning from one another. By the way, I am not 50+!!!

~The Organic Recruiter

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The Truth About Older (50+) Salespeople

 | Technology Sales Author, Sales Researcher, Founder Heavy Hitter Sales Training, USC Faculty

It is still hard times for salespeople (and sales managers) over 50 today. When companies downsize, they find themselves five times more likely to be let go when compared to their younger counterparts. They also have a more difficult time finding new jobs because younger sales managers have five basic fears about hiring someone older than themselves:

They are Un-coachable. Younger sales managers fear older salespeople are set in their ways and won’t take their directions.

They aren’t Technically Savvy. Younger sales managers fear they haven’t ingrained technology (smartphones, e-mail, and web-based sales force automation) into their daily working routine (nor are they up-to-date on the internet, social media, etc.).

They are “Washed Up.” Younger sales managers fear older reps are burned out from too many years “carrying the bag.”

They Have a Poor Work Ethic.  For a variety of family, personal, or health reasons, younger sales managers question how hard they will work.

They Really Want My Job! Perhaps the biggest fear of a younger manager is that he is hiring someone who may upstage him or her in the eyes of senior management in order to fulfill an ulterior motive of taking over their job.

Given these fears, I would like to offer five factors sales managers should consider when choosing between younger and more senior salespeople.

  1. Do you have to Sell to the C-Level? The C-level Executive sell is based upon establishing credibility and trust. Who do think has an easier time establishing rapport with senior executives; a 26 or 56 year old salesperson?
  2. It’s about relationships (not Rolodexes). Never hire any salesperson solely based on their Rolodex (if you’re under 30 you might have to look this word up) of customer contacts they claim to possess. Hire the salesperson who has a successful track record at penetrating new accounts and proven their ability of turning aloof prospects into close friends.
  3. Wit. Most companies make previous experience in the same industry their main criterion for hiring. Since these salespeople command the industry nomenclature, they are assumed to be qualified candidates. A more important hiring criterion is how candidates respond to pressure. In other words, how quick-witted or fast on their feet are they? What is their ability to learn quickly? Are they able to solve complex problems in real time? In this regard, don’t judge a book by its cover and assume a little gray hair means a lot less grey matter.
  4. Sales is a Mentor-based Profession. Sales organizations are mentor-based environments. Inexperienced salespeople don’t know what they haven’t seen for themselves. Usually, it’s through the “school of hard knocks” that they gain their experience. Unfortunately, this takes time. The entire sales team can benefit from emulating salespeople who have accumulated a reservoir of experience working with customers.
  5. Who Do You Trust!?! Peek into the cockpit as you board your next commercial flight. Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old.

About the Author:  Steve W. Martin is the author of the “Heavy Hitter” series of books for senior salespeople on the human nature of complex sales. The Heavy Hitter corporate sales training program has helped over 100,000 salespeople become top revenue producers. Steve is a frequent contributor to the Harvard Business Review and he teaches at the University of Southern California Marshall Business School MBA program. Visit www.stevewmartin.com to learn more.

When is the Wrong Time to Do the Right Thing?

NEVER! Why must we question when something is right? If you are questioning it, it is probably wrong. People have made many blunders throughout history and sometimes you don’t know until it is too late. Hindsight is always 20/20. The same could be said in business.

I can tell you I am not rich by any means; however, I know a number of people in sales with much larger checkbooks because they took shortcuts or cheated clients on many occasions. I have to sleep every night therefore I choose to make the right decisions. It’s hard enough to sleep at night just being in sales!

Sadly, the unsung hero rarely gets his/her due. Take Peter Norman: during the 1968 Olympics in Mexico City Mr. Norman broke the Australian record for fastest 200M race (which still stands today). Unfortunately for Norman, he came in 2nd and 2 Americans named John Carlos and Tommie Smith won the gold and bronze.

There is an iconic picture taken a few hours after the race the world knows but has often been misconstrued as a nod to Black Power. What better stage than the Olympics for Carlos and Smith to recognize the Human Rights Movement around the globe? The 2 men were never allowed to compete at the highest level again, but what they stood for was greater than that. It was a stance against the unjust wrongs of society at the time.

Carlos forgot his black gloves at Olympic Park and before they went on their way to the podium, Norman suggested they use his gloves on opposite hands to which they did. In a continued effort to respect the cause, Norman found an American who had the Olympic Project for Human Rights pin on him and asked to wear it. This was another profound statement as Apartheid in Australia was still widely felt and Norman did what he thought was right regardless of potential repercussions.

Unfortunately for Norman, Australia was not forgiving one bit. Eventually when his life ended much later at the age of 64, his home country of Australia never appreciated what the man really stood for. At the cost of aiding all human-kind who were unfairly treated throughout history to be treated as equals, Norman died with no money or recognition.

Why am I telling this story, you may be wondering? There are a lot of great salespeople out there who put the client in front of their financial aspirations. Sure, we want to be millionaires, but that shouldn’t come at the risk of doing the wrong thing.

So the next time you get a call from a salesperson, do me a favor and listen to what they have to say and realize there are win-win scenarios, but it might not always be at the advantage of the company we work for.

I promise I am here to help you get to your goals with what I have in hand…and it might not always be what I am selling.

Today San Jose State University dons a likeness of the day with a statue of Carlos and Smith without Norman. Not to eliminate that part of the legacy, rather so you and me and anyone can stand up and represent Norman as Human Rights is everyone’s business and there is never and wrong time to do the right thing.

The Organic Recruiter

For more on Carlos, Smith and Norman

 

Gone in 6.0 Seconds

That’s how long it takes a recruiter to go to the next resume if they spent some time on yours.

According to most articles in the last 5+ years, recruiters spend no more than 6 seconds to disqualify you. So you better make an impact quick. Ladders wrote: Recruiters spend 80% of their six-second scan looking at these 4 areas:

  • Name
  • Current Position: Title, Company, and Dates of Employment
  • Previous Position: Title, Company, and Dates of Employment
  • Education

I am curious, I created a copy of my resume in the same 1 sheet format that is circulating with Yahoo!’s Marissa Mayer. Hers is getting mixed reviews, mostly good, but from the traditional, old schoolers I am seeing they are not so excited about it. From the more progressive, creative recruiters it is getting much praise.

my-experience-2016 (b)How do you put detailed accomplishments; numbers; accolades; history; culture fit; education; philanthropy and other details into a 6 second read? I am not quite sure that can be done.

So what do you do to get the recruiter’s attention quick because they do not have time to go through your 4 page resume? Some would say call the recruiter but the recruiters will tell others how that annoys the heck out them. Others would say use your network. I recently sent an email out to 164 recruiters I know in my network asking for help for a friend. I received 4 responses back. These guys and gals are busy. Getting back to you on a hope, is not that easy. In my case it was 2.4% return.

It’s not they don’t want to speak with you. It’s more about having 30 jobs to work on, hiring managers saying where are my resumes while turning down the ones the recruiters spent hours interviewing, prepping and dissecting their skill-sets. As well as sourcing like crazy and spending 6 seconds on your resume. We cannot blame them for not getting back to everyone, although it would be nice. But the best way to get noticed is to be noticed.

How quickly do you get noticed in a crowd? If you are in an analogue world without a smart phone, I am sure you do not find your friends at a concert so easily. Same with your resume. The analogue, dot-matrix format your resume is in is quite frankly just that…out-dated.

Now I am not saying throw pictures of your family and pets on it, rather I am saying find a way to professionally get the recruiters to notice you. Once they call you, get them to know who you are and how you are perfect for that job as it is their job to sell you. Ask them what the manager is looking for that is not plainly written in the job description. Then have some backup ready to articulate that in 6 seconds so when the recruiter sells you, it pops out.

Getting the interview is the hardest part as it is like professional baseball. You have so many divisions, in our case levels of people to impress. But if you know where you are awesome and equally important, you explain in detail where you may have failed or lost an account / project, then you are ahead of the curve.

The challenge is to get noticed or you will be gone in 6.0 seconds.

~The Organic Recruiter

Understand Recruitment Cycles to Give Your Job Search an Edge

What do 23, 21, 20 and 36 mean to you? Seasons come in all walks of life to include the right time to get serious about your job and when it just might be a little harder to be seen. Enjoy this read to find out more about what these numbers mean.

~The Organic Recruiter


by John Rossheim, Monster Senior Contributing Writer

When it comes to connecting with the right job opportunity, timing isn’t everything, but it’s certainly something. Tuning into industries’ and employers’ annual recruitment cycles just might give you a decisive edge.image

That’s the consensus of recruiters and employers with fingers on the pulse of seasonal variations in hiring. Here’s a quarter-by-quarter summary of how these hiring dynamics play out.

First Quarter: A New Year’s Wave of Hiring

Sometimes peaks of hiring correspond with workplace factors that are only loosely related, like when people take vacation. “Hiring seems to be done by consensus more than any other decision,” says Scott Testa, chief operating officer of Mindbridge Software in Norristown, Pennsylvania. “So most hiring decisions have to be made when people are in the office.”

Major hiring initiatives may follow close on the heels of the holidays and summer. “The big months for hiring are January and February, and late September and October,” says Testa. “Job seekers who make contact right at the start of these cycles have the best chance of being hired.”

Strong hiring periods like the first quarter, when demand for talent may outweigh the supply of qualified candidates, may be a good time to go for a job with more responsibility or higher pay. “If you’re currently employed and looking to improve your status, you’ll want to look during the peak hiring season,” says Glenn Smith, president of search firm Precise Strategies in O’Fallon, Illinois.

Second Quarter: Gearing Up for Summer

For those whose livelihood depends substantially on fair weather, spring is when hiring peaks. In the construction industry, hiring in April, May and June proceeds at double the pace of December, according to the Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey (JOLTS).

Tourism and hospitality hiring is also very strong in the spring. And businesses looking to hire professional workers before fall often do so now, before key decision makers start rotating out for summer vacation.

Third Quarter: Recruiters Relax a Bit, and Vacation Plays a Role

Hiring slows down in July before picking up at the end of August. For those with nontraditional but impressive employment backgrounds, there’s an advantage to looking in relatively slow hiring months like July and December, says Smith.

For example, recruiters, less pressed for time than in peak months, may be willing to take a longer look at an experienced professional woman seeking to return to work after taking years off to care for children.

Fourth Quarter: A Rush, Then a Lull

The fourth quarter presents the most complex hiring dynamics of the year, with its mix of fall activity, holiday retail hiring, Thanksgiving-to-New Year’s slowdown, and end-of-year financial and budget maneuvering.

“Hiring managers and bank CEOs will typically try to reduce their operating profits by incurring search fees towards the end of each year, to avoid paying taxes,” says Josiah Whitman, an executive recruiter with Financial Placements of Lake Oswego, Oregon. His firm’s job orders are distributed this way: first quarter, 23 percent; second quarter, 21 percent; third quarter, 20 percent; fourth quarter, 36 percent.

Although December hiring is at low levels in many industries, recruiters are determined to fill the year’s remaining openings by December 31, and the supply of applicants dwindles as Christmas and the new year approach.

Major industries classified as information, financial services, and professional and business services, having hired heavily in the second quarter, see their lowest level of hiring in December, says JOLTS.

But December isn’t as slow as it used to be, say some observers. And applications tend to slow down during the holiday season more than openings do — tipping the balance in favor of those who do apply.

“It seems that business just keeps going through the holidays,” says John Challenger, CEO of outplacement and search firm Challenger, Gray & Christmas in Chicago. “There doesn’t seem to be the kind of letup that there used to be.”

So playing the recruitment peaks doesn’t mean waiting out the rest of the year. “You need to be out there looking for opportunities, not finding excuses to avoid looking,” says Tom Johnston, CEO of SearchPath International in Cleveland.

Original Article

TO TELECOMMUTE OR NOT TO TELECOMMUTE?

by Anne Caldwell | February 2016

Working at Monster, we are blessed to work from home (~85% of us).  We are more accessible to our clients, flexible to internal meetings and much more productive as an organization. The amount of money saved by organizations by not having to pay high priced office space is huge.  One of the benefits to our clients is we don’t pass office expenses on to our you, therefore you know you are getting great pricing on our solutions.

A great benefit to my employer is they are getting much more efficiencies, less stress from undue commuting, and most likely more hours of production (i.e. me writing this newsletter on a Saturday). ~The Organic Recruiter

More than 80 percent of employees consider telecommuting a job perk, and 36 percent would sacrifice salary for the option of telecommuting at work, according to a survey conducted by Global Workplace Analytics.

This begs the question: Should employers provide telecommuting options? The increased demand and employee popularity of telecommuting in the workplace has resulted in the upward trend of more than 37 percent of U.S. workers currently telecommuting, according to Gallup’s 2015 annual Work and Education Poll, but the debate on the benefits of telecommuting rages on.

Technology has made working remotely, “Telecommuting,” easier and ideal for employees, but is it beneficial to employers, too? Many business owners are hesitant to implement telecommuting options for employees because they are afraid that telecommuting reduces employee productivity, quality of work and team collaboration – but studies show that when implemented properly, telecommuting is a win-win for both employees and employers.

Even more eye opening is that today’s employees are increasingly willing to sacrifice other perks to be able to telecommute, including sacrificing a portion of their salary for the increased flexibility that working from home offers.

Cost Effective: When implemented correctly, telecommuting increases business profit margins and streamlines business operations – and is cost effective for both employees and employers.

Employees who are given the option to telecommute are reportedly much happier with their employers and their ability to telecommute than traditional office workers, says a study conducted by OnlineMBA.com.

Many employers are also embracing telecommuting as a way to show their commitment to the environment, incorporating telecommuting options into their social and corporate responsibility initiatives.

Today’s employees, especially millennials, place more value on “Life perks,” such as corporate culture, social responsibility and telecommuting options, than salary.

One critical aspect of implementing a telecommuting policy is to be clear about which positions qualify for telecommuting, that is, which are capable of being done remotely.

Business owners should develop an employee benefits package that includes telecommuting eligibility and options, telecommuting policies, and company tools and processes for success, too.

Telecommuting in public relations Scottsdale-based The Knight Agency, a boutique public relations, marketing and event agency, launched telecommuting options as a part of its company culture and employee perks, which produced the following results: Efficiency: Each employee has a different working style, and telecommuting lets employees create their best work, says Erica Knight, president of The Knight Agency.

Empowerment: Working in an environment with telecommuting perks empowers employees and gives them control over their schedule and work efforts – making them feel valued.

~ for complete article: http://bit.ly/telecommute-cw